SHOP POLICIES

Returns Policy: All Sales are Final!

Once a payment goes through, payment, processing, and fees are non-refundable to the buyer. 

Healing Crystal Shop is not responsible if the customer drops and/or damages their item(s). If your item arrives damaged, you have 24 hours to contact us from the time the tracking shows the package is delivered. 

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Healing Crystal Shop is not responsible for lost/ damaged packages. 

If your item does arrive damaged, contact us ASAP!

If the wrong item was shipped to you by mistake, email Healing Crystal Shop. Make sure you add a subject to your email, this helps me attend to your needs quicker, send proof of your order, and information, and a picture of the items that you received. We will make it right!

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Package Sent Back?  

When filling out at check out you must include your FULL address, don't forget your house/apt/unit/etc.

Healing Crystal Shop is not responsible for insufficient addresses submitted by the consumer.

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If the address mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Healing Crystal Shop. The Consumer has 24 hours to reach out, otherwise, there's no further action that can be done to resolve the issue. 

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Healing Cystal Shop is not responsible for any allergies, ingestion, or injuries of ANY KIND. 

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By placing an order with us, you agree to these terms & conditions.